GENERAL QUESTIONS
Which products do you buy and sell?
- Servers
- Storage
- Networking
- SSDs and HDDs
- Processors
- Power Supplies
- Nodes
We have thousands of specific part numbers available! Reach out to discuss your specific needs!
Which brands do you buy and sell?
- Cisco
- Dell
- HPE
- Hynix
- Samsung
- IBM/Lenovo
- Micron
- Nutanix
- Supermicro
- and others
How does refurbished equipment compare to new equipment?
Every piece of refurbished IT equipment sold by MGI undergoes a comprehensive inspection, testing, and quality assurance process before it reaches your organization. We offer enterprise hardware from leading manufacturers, backed by our warranty, so you can purchase with confidence knowing your equipment is reliable, thoroughly tested, and ready for deployment.
How much can I save with refurbished IT equipment?
Refurbished enterprise IT equipment offers a cost-effective alternative to buying new. Many organizations reduce hardware costs by 30–70% while maintaining the performance, reliability, and quality required for enterprise environments.
Who do I contact if I have other questions?
Our team is ready to answer your questions: call us at +1 608.571.0309, email at info@mgi-inc.com, or fill out a request form.
How does the selling process work?
- Your request to sell your equipment comes to us via form, phone call, or email.
- A list or audit of your equipment will be reviewed by our team. This information must include quantity, brand, part number, and equipment configurations.
- You will provide MGI the timeframe in which your equipment will be ready to ship.
- MGI will make an offer! Offers are based on equipment that is tested and working, and MGI receives a 30-day warranty from the day we receive your equipment.
- If our offer is accepted, MGI will send a purchase order to you and wait to receive your invoice for payment, including terms, warranty, and banking information.
- You will then send over your weights and dimensions when your equipment is ready for pick-up.
- MGI will make payment to you according to an arranged payment agreement.
- MGI will schedule and pay for shipping.
- MGI will audit and test all incoming equipment for verification and finalization of sale.
How do I prepare IT equipment for sale?
To help expedite the quoting process, provide model numbers, serial numbers (or service tags), hardware specifications, and the current location of your assets whenever possible. An inventory spreadsheet or asset management export is ideal, but if equipment has accumulated in storage without a formal inventory, photos and serial numbers are enough to get started.
Is there a guarantee for shipping conditions?
We are self-insured and will cover any shipping damage that may be incurred during the shipping process if shipped on our account. To be clear, once the equipment leaves your shipping dock, we take responsibility. If there are issues on your shipping dock, that is your responsibility.
Does MGI ship internationally?
Yes, we ship internationally, weekly.
SERVER QUESTIONS
What types of servers does MGI buy?
MGI purchases enterprise rack, blade, and tower servers from leading manufacturers including Dell Technologies, HPE, Cisco, Lenovo, Supermicro, IBM, and more. Whether you’re retiring a single server, refreshing an entire server environment, or decommissioning a data center, our team can provide a fast, competitive buyback quote.
How is the buying price for my servers determined?
Server buyback values are determined by several factors, including current market demand, hardware configuration (CPU, RAM, storage, and GPUs), age, condition, and overall quantity. MGI evaluates each asset individually and provides transparent pricing, so you know exactly how your equipment is valued.
How does MGI handle data destruction?
Protecting your data is a critical part of MGI’s IT asset recovery process. Using licensed, industry-certified data sanitization software (White Canyon and Blancco), our technicians securely erase data from hard drives and SSDs before equipment is remarketed, following recognized industry standards and compliance requirements. When data sanitization isn’t appropriate or the media has reached end of life, MGI also provides secure physical destruction and environmentally responsible recycling through trusted certified partners. MGI has maintained zero data breaches across 30+ years of operations.
Does MGI provide on-site pickup and logistics?
Yes. MGI coordinates all logistics nationwide across all 50 states. This can include on-site decommissioning, packing, and palletizing through a white-glove service. GPS-tracked transport under documented chain-of-custody is available through our preferred national carrier.
How quickly can I expect a buyback quote?
MGI responds to all quote requests within 1–2 business days. Buyback quotes are typically delivered within 48 hours of receiving your equipment information and specifics such as equipment pick-up date, net terms, etc.
What compliance documentation does MGI provide?
Per client’s instruction, MGI can provide serialized Certificates of Data Destruction when fulfilling data-wiping services.
Is there a minimum quantity of servers required to get a quote?
MGI focuses on bulk purchases, typically valuing $10,000 of equipment or more. We look to establish long-term client relationships that provide mutual benefit. Every quote that meets these criteria is free, with no obligation.
STORAGE QUESTIONS
What types of enterprise storage systems does MGI purchase?
MGI purchases enterprise storage arrays, including systems from these manufacturers:
- Dell EMC
- Nimble
- NetApp
- Pure Storage
- HPE
- IBM
- Hitachi Vantara
- Lenovo
- Cisco HyperFlex
How is the value of my storage equipment determined?
MGI determines the value of your storage equipment based on manufacturer, model, capacity, configuration, drive type (HDD vs. SSD), controller modules, condition, and current market demand. By providing these equipment details, MGI can deliver an accurate buyback quote.
Does MGI purchase SAN, NAS, and all-flash storage arrays?
Yes. What we purchase is based on current market demand and needs, and is subject to change, so contact us to confirm what we are buying today. We purchase these systems from manufacturers including:
- Dell EMC
- Nimble
- NetApp
- Pure Storage
- HPE
- IBM
- Hitachi Vantara
- Lenovo
- Cisco HyperFlex
NETWORKING QUESTIONS
What is the process for selling my decommissioned networking equipment to MGI?
Selling your decommissioned equipment to MGI is simple. Start by contacting our team for a free, no-obligation evaluation of your equipment. We’ll assess the hardware, provide a competitive buyback quote, and guide you through every step of the process—from secure logistics and proper asset management to payment—while ensuring your data security and compliance requirements are met.
How does MGI ensure data security during equipment decommissioning?
Licensed with the world’s most highly-certified wiping software, experienced MGI technicians securely and permanently remove all information from any electronic asset prior to its resale or physical destruction.
Multiple-Pass Overwrite Approach for HDD
Using licensed software, MGI’s data sanitization meets compliance requirements for numerous industries. The multiple-pass overwrite approach is the most comprehensive method of data sanitization for hard drives (HDD), allowing for maximum resale value.
One-Pass Overwrite Approach for SSD
In order to avoid risking damage, the one-pass approach is used for solid state drives (SSD). Beginning with a S.M.A.R.T. status check, drives that are in good health are effectively cleansed while resale value is preserved. Drives that fail the testing process will be recycled.
How can MGI help maximize the value of my decommissioned networking equipment?
MGI helps you maximize the value of your retired networking equipment through expert evaluation, secure asset management, and strategic remarketing. Our streamlined process makes it easy to establish value from surplus hardware and reinvest those returns into your next technology initiative.
What documentation can MGI provide after drive wiping?
MGI provides detailed asset reporting and Certificates of Data Destruction for every applicable project, giving you the documentation needed to support compliance, internal recordkeeping, and audit requirements.
Our licensed wiping software meets or exceeds all major national and international regulatory and technical standards including:
- US Navy Staff Office Publication P-5329-26
- US National Computer Security Center TG-025
- NATO NIAPC
- GB HMG Infosec Standard #5 Baseline
- GB HMG Infosec Standard #5 Enhanced
- German VSITR
- Common Criteria EAL 2+
- US DoD 5220.22-M
- NIST 800-88 REV 1 Compliant
- Meets the Common Criteria Evaluation and Validation Scheme
- HIPAA
- FACTA standards
- Sarbanes-Oxley
- US Army AR380-19
- US Air Force System Security Instruction 5020
- Australian Defense Signals Directorate ACSI-33(X0-PD)
- Australian Defense Signals Directorate ACSI-33(X1-P-PD)
- Canadian RCMP TSSIT OPS-II Standard Wipe
- CIS GOST P50739-95
- CSEC ITSG-06
- Standard single pass overwrite
Equipment Sourcing Questions
What types of IT equipment can MGI source?
MGI sources a wide range of enterprise IT hardware, including servers, storage systems, networking equipment, CPUs, memory, GPUs, and other components. We work with leading manufacturers such as Dell, HPE, Cisco, Lenovo, and SuperMicro to help organizations find equipment that meets their technical requirements and budget.
Does MGI offer both new and refurbished IT equipment?
Yes. MGI helps organizations source both new and refurbished enterprise IT equipment based on availability, budget, and project requirements. Refurbished hardware offers a cost-effective alternative to purchasing new equipment while helping businesses extend the life of their existing infrastructure.
Can MGI help locate hard-to-find or discontinued equipment?
Absolutely. MGI can help source legacy, end-of-sale, and hard-to-find enterprise hardware through our supplier network. Whether you’re maintaining existing infrastructure, replacing a failed component, or extending the life of a system, our team can help identify available options.
How do I request a quote for IT equipment?
Simply submit a request through our Equipment Sourcing page or contact our team directly. Provide the manufacturer, model number, part number, quantity, and any specific requirements whenever possible. Our team will review your request, identify sourcing options, and provide pricing and availability.
Can MGI source equipment for large-scale infrastructure projects?
Yes. MGI supports organizations sourcing equipment for everything from individual hardware replacements to larger infrastructure expansions and technology refreshes. We work with businesses, enterprise IT departments, and data centers to help simplify procurement and keep projects moving.
